| What time is check in and check out? |
| Check-in 12:00 pm. Check-out 12:pm. |
| Can I leave the room late? |
| Late check out subject request |
| Can I choose the type of bed of my room? |
| Of course, you can. |
| Do the rooms have a balcony or a terrace? Can I reserve one? |
| Only superior rooms. |
| Are there non-smoking rooms? |
| Yes. |
| How many storeys does the bulding have? Is there a lift? |
| The hotel has 15 floors and a lift. |
| Is there air conditioner in the rooms? Does it work all year round? |
| Yes, only summer season. |
| Is your hotel adapted for the handicapped? |
| Yes. There are rooms for handicapped. |
| Can you keep my lugage when I leave the room? |
| Yes, there is lugage consignement. |
| Is there a safe place to park my car? How much does it costs? |
| Parking 22€ per day. |
| Does the hotel have a internet or e-mail terminal for guests? |
| Yes, a business center. |
| Do you have high-speed inet in the room for my portable computer? Is it wireless? |
| Yes, wireles connection (wi-fi). |
| What languages are spoken in reception? |
| English, French, Spanish. |
| Where could I rent a car? |
| There are a car rent in the hotel. |
| how far are you from Puerta del Sol? |
| 5km. |
| How far are you from Prado Museum? |
| 3km. |
| In what kind of a neighbourhood are you? |
| Central business and shopping area. |
| I am travelling to attend a trade fair at IFEMA: will it be easy to reach from your hotel? |
| Direct subway connection (metro Colombia), 10-15 min in taxi. |
